We’re all really excited to have our hands on the latest Prozone config 5.0, it’s a huge leap in what’s possible with these configurations. There are a few that are experiencing no volume after the update….
Don’t worry, you’ve not got a faulty box or HDMI cable. It’s an issue that will be looked at in later releases, however in the mean time it’s a really simple fix.
HERE’S HOW TO GET YOUR VOLUME BACK AFTER THE UPDATE…
TURN ON PROMETHEUS AND HIT THE DOWN ARROW TO BRING UP THE CONTEXT MENU. LOCATE SYSTEM SETTINGS AND CLICK ENTER.
FROM HERE YOU THEN NEED TO SCROLL DOWN TO SYSTEM ON THE LEFT AND CLICK ENTER.
DROP DOWN TO AUDIO OUTPUT AND CLICK ENTER
HIT THE RIGHT ARROW TO MOVE OVER TO THE CENTRE SECTION, YOU WILL THEN NEED TO HIT ENTER ON THE FIRST OPTION ON THERE WHERE IT SAYS“AUDIO OUTPUT DEVICE”
ONCE IN THIS MENU, ALL YOU NEED TO DO IS TO SELECT THE THIRD ONE DOWN (HDMI #0) AND CLICK ENTER.
You should straight away hear that your sound is back!
Simply hit escape to return to the main menu, and then go about your business as normal.